Refund Policy

Refunds may be issued if the same order was paid more than once, an incorrect amount was charged, the purchased service could not be provided due to a Ranking Link error, or a material service defect could not be corrected within a reasonable period.

Consumers may withdraw from a distance contract within 14 days, unless the service has already been fully provided with their prior express consent and acknowledgement that the right of withdrawal will be lost. If service provision has already started, the refundable amount may be reduced proportionally to the part of the service already provided.

Subject to mandatory consumer rights, refunds are normally not available after a promotional page has been created, configured, published or hosted, a subdomain has been activated, or the customer has started using the service.

Ranking Link does not guarantee specific search-engine rankings, traffic levels, indexing dates, sales results or other quantitative SEO outcomes. Failure to achieve an expected SEO result is therefore not, by itself, a basis for a refund.

Refund requests must be sent to support@ranking-link.com and include the customer’s name, account email address, order or invoice number, purchase date and reason for the request. Approved refunds are normally returned using the original payment method.